Account Verification
We verify your identity once at signup; no repeated checks for deposits or withdrawals under your account limit.
LEGAL REFERENCE
Our Terms Shape Your Account
These terms define how radar138 works for you — from account setup through your lobby access, payment flow, and dispute resolution. We've built them around Indonesia's payment landscape...
Account ProtectionPayment ClarityDispute ResolutionIndonesia-FocusedTransparent Policy
Policy Foundation & Jurisdiction
radar138 operates under the terms outlined here, applicable to accounts opened in supported Indonesian regions where local law permits. Your account creation confirms you've read and accepted these terms. We maintain consistent policies across QRIS, DANA, OVO and GoPay payment flows to ensure clarity at every step. Disputes are resolved through our support team first; escalation paths are documented below. These terms
may be updated; we'll notify you of material changes via your account dashboard.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
WHY THIS PLATFORM
Why These Terms Matter
Account Security
Every term here protects your login, payment data and account balance. We enforce encryption across QRIS, DANA, OVO and GoPay...
Payment Transparency
Our terms spell out exactly how deposits and withdrawals work with each payment method. No hidden fees; every charge is...
Dispute Clarity
If a transaction doesn't match your expectation, our terms define the resolution path. We investigate within 48 hours and update...
Regional Compliance
These terms reflect Indonesia's payment regulations and account holder protections. We update them as local law evolves to keep you...
Consistent Enforcement
Every account holder sees the same terms. We don't apply different rules based on deposit size or account age —...
Accessible Language
We've written these terms in plain English for Indonesia, avoiding legal jargon where possible. Your account dashboard translates key sections...
WHY THIS PLATFORM
How Our Terms Stack Up
Payment Method Flexibility
Switch between QRIS, DANA, OVO and GoPay without re-verifying. Your account remembers your preferred method.
Withdrawal Speed
Most withdrawals process within 2 hours. QRIS transfers often complete in minutes; bank transfers within 4 hours.
Dispute Resolution
We investigate transaction disputes within 48 hours and credit your account if we find an error on our side.
Term Updates
Material changes to these terms are announced 14 days in advance via your account dashboard and email.
Account Closure
You can close your account anytime. Remaining balance is returned to your original payment method within 5 business days.
Data Privacy
Your account data is encrypted and never shared with third parties outside our payment processor network.
AT A GLANCE
What These Terms Protect
01
Your Login
We require a strong password and optional two-factor authentication. Your account is yours alone; we never share access credentials.
02
Your Balance
Every deposit and withdrawal is logged in your account history. You can audit your balance anytime from the dashboard.
03
Your Transactions
QRIS, DANA, OVO and GoPay payments are encrypted end-to-end. We keep transaction records for 24 months for your reference.
04
Your Lobby Access
These terms guarantee you access to the full slot, live casino and sportsbook lobbies once your account is verified.
05
Your Dispute Rights
If you spot a transaction error, you have 30 days to report it. We investigate and resolve within 48 hours.
06
Your Account Closure
You can close your account and request a full balance withdrawal at any time, processed within 5 business days.
Terms & Conditions FAQ
No. You verify once at account creation. Subsequent deposits and withdrawals use your verified account without re-verification, unless we detect unusual activity.
Contact support with your transaction ID. We investigate within 48 hours. If the error is on our side, we credit your account immediately. If it's a payment processor issue, we escalate and follow up.
Yes. You can add QRIS, DANA, OVO or GoPay to your account anytime. Switch between them for deposits and withdrawals without re-verifying your identity.
QRIS and e-wallet transfers (DANA, OVO, GoPay) typically complete within 2 hours. Bank transfers may take up to 4 hours depending on your bank's processing time.
You can close your account anytime from your dashboard. Any remaining balance is returned to your original payment method within 5 business days.
Yes. Every account holder in supported Indonesian regions sees the same terms. We apply them consistently regardless of deposit size or account age.
We update terms as needed to reflect law changes or platform improvements. Material updates are announced 14 days in advance via your account dashboard and email.